Scaling People: Tactics for Management and Company Building
Claire Hughes Johnson
A field manual from someone who actually scaled the operating teams at Google and Stripe — feedback, planning, hiring, performance management — written so you can actually steal the templates. The closest thing to a working operating system for a growing company.
About the author
Claire Hughes Johnson was COO of Stripe from 2014 to 2021. Before that she spent more than a decade at Google in leadership roles, including running self-driving cars.